Help that actually answers.
Ask below — a bug, an idea, your account, credits. The HuntFish support desk answers, usually the same day, and the reply waits for you in the app. Anything about money, privacy or your account’s safety goes to the founder.
Include a receipt id (Settings → Credits) for anything about a charge. Prefer email? support@huntfish.ai
Account & sign-in
Sign-in codes usually arrive by email within a few minutes. Check spam, then request a new code. Codes expire quickly by design.
EmailCredits & receipts
Every charge has a receipt in Settings → Credits. Include the receipt id when you write to us and we can trace exactly what ran.
EmailA wrong or stale answer
Tell us the question and the receipt id. Rule and access answers cite their source; if the source changed, we want to know.
EmailConnectors
Setup steps for each assistant are on the connectors pages. If a connector is refused, check its permissions and allowance in Settings → Connections.
OpenPrivacy requests
Export and delete are self-serve in Settings → Privacy. For anything else, email privacy.
EmailSecurity
Found a vulnerability? Email us with details and give us a reasonable time to fix it before disclosure. We do not pursue good-faith researchers.
EmailCommon questions
Is HuntFish free?
Joining is free and every verified account starts with 100 credits. Nothing is charged until you approve a paid action, and you always see the maximum before it runs.
What is a credit?
One credit is one cent of usage. Answers typically use a few credits; each research step quotes its maximum before it runs (up to 18 credits), a whole Scout never spends past your per-Scout maximum (25 credits by default, adjustable in Settings → Spending), and you only pay for what actually ran.
Do credits expire?
Purchased credits do not expire while your account is open. Promotional credits, when we offer them, say their terms up front.
Does HuntFish tell me where to hunt or fish on private land?
No. HuntFish never turns other people’s private observations into a heatmap and never treats public ownership as permission. Lease Scout helps you ask the landowner by mail — it never assumes access.
Can I delete everything?
Yes. Export is free in Settings → Privacy; delete your account in Settings → Account. Deletion is immediate and removes your places, photos, plans, Scouts and connector grants.
Which AI providers does HuntFish use?
Anthropic models at launch, through server-side adapters. The app asks before sending anything to an outside provider and names the provider. Prompts, precise coordinates and photo URLs are never logged.
Service status and what is currently live: status page.